Culture by Design
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18
Dec 2025

The Real Role of Recognition

Recognition isn’t a perk. It’s a signal of what—and who—matters.

Done right, it drives motivation, trust, and performance. Done poorly—or not at all—it fuels resentment, politics, and disengagement.

And yet, most workplaces still treat recognition as a bonus, not a responsibility.

It’s optional. Random. Reserved for the loudest voices or the biggest wins.

That’s not humility. It’s neglect.
And it quietly erodes your culture.
Recognition Isn’t Fluff—It’s Infrastructure

Let’s be clear: people don’t need constant praise. But they do need to know their work matters.

According to Gallup, employees value acknowledgment more than perks. Recognition isn’t about ego, it’s about being seen for meaningful contribution. When done well, it boosts energy, alignment, and retention.

But when it’s inconsistent or missing, good work disappears. Initiative fades. People start asking:

“Why bother?”

Visibility ≠ Vanity. It’s Leadership Accountability.

Here’s the mistake many leaders make: they conflate recognition with showboating.

They fear feeding egos or playing favorites, so they say nothing.

But making progress visible isn’t bragging. It’s transparency.

It tells the team where traction is happening, and who’s helping move the mission forward.

Visibility is how we scale learning, not just applause.

The real problem? Recognition systems often spotlight those already in the spotlight: people who speak the dominant language, play the extrovert game, or simply sit in the right time zone.

Without intention, recognition repeats bias. It reflects what we already see, not what deserves to be seen.

What Recognition Should Look Like

Recognition isn’t a mood. It’s a system.

And like any system, it needs to be:

  • Peer-driven, not just top-down
  • Timely, not saved for quarterly reviews
  • Specific, not vague praise
  • Inclusive, not dominated by the most visible or vocal

Recognition should reflect the full range of contributions—not just loud wins or polished outcomes. That includes:

  • Behind-the-scenes problem-solving
  • Emotional labor and invisible support
  • Early effort, not just final results
Quick Litmus Test: Is Your Recognition System Working?

Ask yourself—and your team:

  • Who consistently gets recognized? Who doesn’t?
  • Is praise shared across levels, functions, and identities—or stuck in silos?
  • Do people know what “good” looks like here, beyond the obvious metrics?
  • Are we celebrating visible effort, or just visible people?

If recognition is random, rare, or based on who self-promotes best—it’s not a culture. It’s a popularity contest.

Especially in Hybrid Teams, Visibility Must Be Designed

Remote and hybrid teams can’t rely on osmosis.

Recognition has to be deliberate: built into how you run meetings, communicate wins, and track progress.

Digital platforms help, but tech won’t fix broken logic. If you're praising the same three people in every Slack channel, you're reinforcing the problem, not solving it.

Recognition only builds belonging when it’s designed to include, not just impress.

The Real Role of Recognition? Redistributing Power.

Let’s stop treating recognition as sentimental. It’s strategic.

It shapes who gets listened to, who gets promoted, and who sticks around.
It’s how your team learns what matters, and who matters.

Leaders have a responsibility to:

  • Name and credit contributions others miss
  • Actively counter bias in who gets praised
  • Model transparency around success—not just outcomes, but contributors
Recognition isn’t a “nice to have.” It’s how power circulates.
Final Thought: Recognition Is Culture in Action

If you want performance, start by acknowledging what’s already working.

Not with ego-stroking. With clarity.

Not just top-down applause. With shared responsibility.

Recognition done well doesn’t inflate egos—it builds trust, clarity, and momentum.

When visibility becomes part of your team’s DNA, recognition becomes your operating system for growth.

Because people don’t just want to feel important.

They want to feel seen where it counts.

Want to Build a Culture Where Recognition Drives Performance?

At Russo Leadership, we help organizations design recognition practices that are equitable, energizing, and rooted in real values—not just vibes.

If you're ready to shift from random praise to a culture of intentional visibility and belonging, let's talk.

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Nayli Russo, PharmD, MBA

Nayli Russo is a leadership strategist and the founder of Russo Leadership. She works with organizations to build leaders, teams, and cultures that can perform under pressure without losing clarity or humanity. Her work focuses on leadership identity, communication, and system-aware leadership in complex environments.