Legal

Privacy Policy

Last updated November 2026

Russo Leadership works with organizations and with individual professionals, and that work involves information about you. This policy explains what we collect, why we hold it, who processes it on our behalf, and what you can ask us to do with it.

Introduction

Russo Leadership is the trade name of Russo & Long Enterprises Inc. (“Russo Leadership,” “we,” “us,” or “our”). We are a team and leadership development practice. We deliver facilitated individual and team development sessions built on certified assessment tools, the self-paced Russo Leadership Academy, the monthly Alumni Lab, and the free Leadership Range self-check.

This Privacy Policy describes how we collect, use, share, and protect information when you visit russoleadership.com (the “Site”), schedule a conversation, complete the Leadership Range, purchase an assessment or Academy course, take part in a session or the Alumni Lab, or otherwise contact us.

By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

Information we collect

Information you provide

  • Contact and professional details such as your name, email address, organization, and role, given when you write to us or request information about our sessions or the Academy.
  • Scheduling information when you book a conversation or a session through our scheduling tool, including the details you enter on the booking form and the time you reserve.
  • Assessment responses and results, described in the section that follows.
  • Purchase and billing details when you buy an assessment or an Academy course through our online shop, shop.russoleadership.com. Payments are processed by our e-commerce provider and its payment processor, and we do not store full payment card numbers.
  • Enrollment and access details, including the name and email address of the person who will take part, given when you enroll in a session or cohort or request an assessment access code, so that we can send assessments, materials, and access to the right person.
  • Academy information, including your enrollment, access credentials, and participation in the courses and materials on Kajabi, our learning platform.
  • Session participation and recordings, including your name and anything you contribute by video, audio, or chat during a virtual session or the Alumni Lab, which are recorded as described below.
  • Session reflections, if you choose to complete a reflection or commitments form after a session, including the answers you give to our founder, Nayli Russo. Only Nayli reads your full answers. We may quote short excerpts on our website without your name or any detail that could identify you. Your answers are not shared with your sponsoring organization.
  • The content of your communications, including messages, questions, and anything you choose to share with us.

Information collected automatically

  • Technical data, such as your IP address, browser type, the pages you request, the page that referred you, and the time of each request, which Webflow records in its server logs when it delivers the Site.
  • Essential cookies, as described below.

Information from other sources

When an organization arranges sessions or Academy access for its people, that organization gives us the contact information and the participant list we need to deliver them. We also receive information from the assessment publishers whose instruments we are authorized to deliver, from the platforms we use to operate the Site and our communications, and from professional networks where you have chosen to connect with us.

Assessments and the Leadership Range

Russo Leadership is an independent Authorized Partner for Everything DiSC® and The Five Behaviors®, and a Certified Facilitator for The 6 Types of Working Genius®. These instruments are published by third parties and are administered on the publisher’s own platform. When you complete one, your responses are collected and processed there, your report is generated there, and the publisher handles that information under its own privacy terms. We receive your report and the administrative record we need to deliver your session or course.

When an organization purchases assessments for a group, the reports and any group-level data produced from them are shared with that organization as agreed with it. If you are participating through your employer, ask us or your organizer what has been agreed, and we will tell you plainly what is shared and with whom.

The Leadership Range is a free self-check we developed. It is delivered through Kit, our email provider. When you enter your name and email address to receive your result, they are stored in Kit together with a summary of your result (your overall score and how often you chose each leadership style), so that we can send you your result and the written material that follows it. Your answers to individual scenarios are not sent to us. You can unsubscribe from these emails at any time, and you may ask us to delete the stored result.

The Leadership Range is a starting point for reflection. It is not a psychological assessment, a clinical instrument, or a predictive measure. No assessment we deliver is used to evaluate you for employment, credit, insurance, or any similar purpose, and we do not provide an individual result to an employer unless the arrangement with your organization says so and you have been told before you begin.

Sessions arranged by an organization

Where an organization arranges sessions or Academy access for its people, we process participant information on that organization’s behalf and for that purpose. The organization determines who participates and what it receives back. Our agreement with the organization sets the limits on how the information is used, and we do not repurpose participant information for our own marketing without consent.

What you say in a session is treated as confidential to the room. Where we report back to a sponsoring organization, we report themes and group patterns rather than attributing statements to individuals, unless you have agreed otherwise. Answers to after-session reflection forms are not shared with the organization. Only Nayli reads your full answers. We may quote short excerpts on our website without your name or any detail that could identify you.

Session recordings, the Alumni Lab, and the Academy

Virtual sessions and the monthly Alumni Lab run on Zoom and are recorded. We announce the recording at the start, and Zoom displays a recording indicator. A recording captures the video, audio, and chat of the participants and any files shared during the session. You may keep your camera off and take part by audio or chat instead.

Recordings, Academy courses, and course materials are hosted on Kajabi, our learning platform. Participants enrolled in a session, course, or the Alumni Lab access the recordings there, and, where the arrangement provides for it, so does the sponsoring organization. Recordings are kept while the participant’s access lasts and are removed after it ends.

We ask that participants do not download, copy, or redistribute session recordings, both to protect the material and to protect the people in the room.

How we use your information

  • To deliver the sessions, assessments, Academy courses, and Alumni Lab access that you or your organization have arranged.
  • To schedule conversations and sessions and to send the confirmations and reminders that go with them.
  • To send only the emails you have asked for or that your participation requires: your Leadership Range result and its follow-up material, assessment access codes, enrollment details, and session and Academy logistics.
  • To respond to your questions and to administer enrollment, waitlists, and Academy access.
  • To operate, maintain, and secure the Site.
  • To process transactions and provide support.
  • To comply with legal obligations and to protect our rights, our participants, and the public.

Cookies and embedded content

The Site uses only the cookies and similar technologies it needs to function. We do not use analytics, advertising, or other tracking tools to follow your activity on the Site.

Some pages include content provided by other services: videos played through Brightcove and YouTube (in its privacy-enhanced mode), fonts from Adobe Fonts, scheduling from Calendly, and forms from Kit and JotForm. When a page loads this content, the provider may receive your IP address and browser information and may set its own cookies under its own privacy terms.

You can control cookies through your browser settings, including blocking or deleting them. If you disable certain cookies, some parts of the Site may not work as intended. Because there is no consistent industry standard for responding to Do Not Track signals, the Site does not currently respond to them.

How we share your information

We do not sell your personal information. We share information only in the following circumstances:

  • With service providers who perform functions on our behalf, such as website hosting, email delivery, scheduling, form processing, course hosting, video conferencing and recording, video playback, and payment processing. These providers are permitted to use your information only to perform services for us.
  • With assessment publishers, where an instrument is administered on the publisher’s platform and processed under the publisher’s own terms.
  • With a sponsoring organization, where that organization has arranged your participation and the arrangement provides for it.
  • For legal reasons, including to comply with applicable law, to respond to lawful requests, and to protect the rights, property, and safety of Russo Leadership, our participants, and others.
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets, in which case information may be transferred as part of that transaction.
  • With your consent or at your direction.

The providers we rely on are Webflow, which hosts the Site; Kit, which delivers our emails and processes the Leadership Range, enrollment, and access-code forms; our e-commerce provider, which processes purchases on shop.russoleadership.com; Kajabi, which hosts the Academy and session recordings; Zoom, which runs and records our virtual sessions and the Alumni Lab; Calendly, which manages scheduling; JotForm, which processes session reflection forms; John Wiley & Sons, Inc., which administers the Everything DiSC® and The Five Behaviors® assessments; The Table Group, Inc., which administers The 6 Types of Working Genius® assessment; Brightcove and YouTube, which play embedded videos; Adobe, which provides the fonts on the Site; and Microsoft, which supports our business email, files, and correspondence. Each provider processes information under its own privacy terms.

Third-party services and links

The Site may contain links to third-party websites and may use embedded tools provided by third parties, including scheduling, video, and form embeds. We are not responsible for the privacy practices or content of those websites and tools. Their use of your information is governed by their own privacy policies, and we encourage you to review them.

Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to maintain our relationship with you, and to comply with our legal, accounting, and reporting obligations. Records of sessions arranged by an organization, and the assessment reports that go with them, are retained for the period agreed with that organization. Session and Alumni Lab recordings are kept while the participant’s access lasts and are removed after it ends. If you unsubscribe, we retain a minimal record so that we can honor your request not to be contacted. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Data security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from loss, misuse, and unauthorized access. No method of transmission over the internet or method of storage is completely secure, however, and we cannot guarantee absolute security.

Your rights and choices

  • You may request access to, correction of, or deletion of your personal information by contacting us using the details below. This includes the Leadership Range result stored with your email record.
  • You may unsubscribe from emails sent through Kit at any time by using the unsubscribe link in any message or by contacting us. Messages that relate to a session, course, or Alumni Lab you are enrolled in are administrative, and you will continue to receive those while you are enrolled.
  • You may ask us what a sponsoring organization receives about you before you take part in a session.
  • You may control cookies through your browser settings.
  • Depending on where you live, you may have additional rights under laws such as the General Data Protection Regulation or the California Consumer Privacy Act, including the rights to access, correct, delete, or restrict the processing of your information, and the right to data portability. We will honor the rights that apply to you. To exercise them, please contact us.
  • Where information sits on an assessment publisher’s platform, we will help you direct your request to the right place.
  • We do not sell personal information as that term is defined under applicable law.

International users

The Site is operated from the United States. If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country.

Children’s privacy

The Site, our sessions, and the Academy are intended for working professionals and are not directed to children. You must be at least eighteen years old to use the Site. We do not knowingly collect personal information from anyone under the age of eighteen. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. When we make material changes, we will post the updated policy on this page. Your continued use of the Site after an update means that you accept the revised policy.

Contact us

If you have questions about this policy or about how we handle your information, please write to us and we will answer. Our Terms of Use also apply to your use of the Site.

Entity
Russo & Long Enterprises Inc., doing business as Russo Leadership
Location
Pittsburgh, Pennsylvania, United States