Privacy Policy

Introduction

Russo Leadership ("Russo Leadership," "we," "us," or "our") provides leadership consulting, coaching, facilitation, and related services. This Privacy Policy describes how we collect, use, share, and protect information when you visit russoleadership.com (the "Site"), contact us, schedule a call, subscribe to our communications, complete an assessment, or otherwise engage our services.

By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

Information We Collect

Information you provide to us

• Contact and inquiry details such as your name, email address, phone number, company, and role, when you complete a form, request a discovery call, or email us.
• Scheduling information when you book a session through our scheduling tool.
• The content of your communications, including messages, questions, and anything you choose to share with us.
• Assessment and engagement information when you participate in an assessment, coaching, or facilitation engagement. Assessment responses are administered through the relevant assessment platform.
• Account and community information if you join a course, membership, or community we offer.
• Billing details when you purchase a product or service. Payments are handled by our payment provider, and we do not store full payment card numbers.

Information we collect automatically

• Device and usage data, including your IP address, browser type, device type, the pages you view, the pages that refer you, and the time you spend on the Site.
• Cookies and similar technologies, as described in the Cookies section below.

Information from third parties

We may receive information from the platforms and tools we use to operate the Site and deliver services, and from professional networks where you have chosen to connect with us.

How We Use Your Information

• To respond to your inquiries and to schedule and deliver consultations and services.
• To administer assessments and to support coaching or facilitation engagements.
• To send communications you have requested, including our newsletter and program updates. You can unsubscribe at any time.
• To operate, maintain, secure, and improve the Site and our services.
• To process transactions and provide customer support.
• To comply with legal obligations and to protect our rights, our clients, and the public.

Cookies and Tracking Technologies

The Site uses cookies and similar technologies to keep the Site functioning, to remember your preferences, and to understand how the Site is used so that we can improve it. Some cookies are essential to the operation of the Site, while others support analytics and performance.

You can control cookies through your browser settings, including blocking or deleting them. If you disable certain cookies, some parts of the Site may not work as intended. Because there is no consistent industry standard for responding to Do Not Track signals, the Site does not currently respond to them.

How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

• With service providers who perform functions on our behalf, such as website hosting, email delivery, scheduling, form processing, analytics, payment processing, and assessment administration. These providers are permitted to use your information only to perform services for us.
• For legal reasons, including to comply with applicable law, to respond to lawful requests, and to protect the rights, property, and safety of Russo Leadership, our clients, and others.
• In connection with a business transfer, such as a merger, acquisition, or sale of assets, in which case information may be transferred as part of that transaction.
• With your consent or at your direction.

The service providers we rely on may include Webflow, which hosts the Site, Kit, which delivers our email communications, Calendly, which supports scheduling, JotForm, which processes certain forms, Microsoft, which supports our business email and correspondence, and the assessment platforms used to administer Everything DiSC® and related tools. Each provider processes information under its own privacy terms.

Third-Party Services and Links

The Site may contain links to third-party websites and may use embedded tools provided by third parties. We are not responsible for the privacy practices or content of those websites and tools. Their use of your information is governed by their own privacy policies, and we encourage you to review them.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to maintain our business relationship with you, and to comply with our legal, accounting, and reporting obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from loss, misuse, and unauthorized access. No method of transmission over the internet or method of storage is completely secure, however, and we cannot guarantee absolute security.

Your Rights and Choices

• You may request access to, correction of, or deletion of your personal information by contacting us using the details below.
• You may opt out of marketing emails at any time by using the unsubscribe link in any message or by contacting us.
• You may control cookies through your browser settings.
• Depending on where you live, you may have additional rights under laws such as the General Data Protection Regulation or the California Consumer Privacy Act, including the rights to access, correct, delete, or restrict the processing of your information, and the right to data portability. We will honor the rights that apply to you. To exercise them, please contact us.
• We do not sell personal information as that term is defined under applicable law.

International Users

The Site is operated from the United States. If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country.

Children's Privacy

The Site and our services are intended for professionals and are not directed to children. We do not knowingly collect personal information from children under the age of sixteen. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. When we make material changes, we will post the updated policy on this page. Your continued use of the Site after an update means that you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or about how we handle your information, please contact us.